At KIT Global LTD, we really strive to exceed our customers’ expectations. Our goal is to give you the tools and resources you need to succeed.
However, in case it does turn out that you’re not completely satisfied with the products or services listed on our marketplace, here are our refund policies for each one.
KIT Global Digital Marketplace Refund Policy
When you sign up for KIT Global Digital Marketplace, you immediately gain access to a whole library of information much of which is only available to active KIT Global Digital Marketplace members. You also gain access to downloadable tools and a very active community of members who openly share their experiences.
Because of the nature of the Products & Services, we can’t provide refunds for KIT Global Digital Marketplace.
No partial refunds are given should you terminate a subscription before your renewal date; however you will retain access to KIT Global Digital Marketplace until the end of your payment term.
Protecting You as a Member
In the early days of KIT Global Digital Marketplace, we did often give refunds when a member wasn’t fully satisfied.
However, we learned quickly that there were many people who were accessing KIT Global Digital Marketplace, downloading the tools, watching the content, and even scouring the community for sensitive information shared by other KIT Global Digital Marketplace members, only to request a refund.
Because members of KIT Global Digital Marketplace gain the most value when they are open about their projects in the community, we just can’t allow that kind of behavior to happen. This policy protects KIT Global Digital Marketplace members by keeping out those people who would take advantage of others.
So we’ve gone above and beyond to make it really clear exactly how KIT Global Digital Marketplace works and what’s in it so you won’t have any bad surprises (only superb ones) when you sign up. And if you still have questions, feel free to reach out to us with your KIT Global Business School questions here.
What to Do if You Bought A Product or Services From KIT Global Digital Marketplace Vendor and Aren’t Satisfied
We’ve discovered that there is very rarely an issue for a KIT Global Digital Marketplace member that we can’t solve with a little communication. Here are some guidelines for getting the help you need if you’re having trouble with any aspect of KIT Global Digital Marketplace.
If you’re having trouble with building your site or channel, or you’re struggling to implement something taught inside the product or service boguht from a vendor in KIT Global Digital Marketplace, start by contacting the vendor and letting him/her know the issue you are facing with his/her product or service. If the vendor fails to resolve your isse. CLICK HERE to contact us and we would open a special thread for you and the vendor, One of our moderators or admins would take a quick look at the information submitted by the buyer and vendor and then determine the final action either in favour of the buyer or vendor!
If there’s something you think is unclear or inadequately covered in the KIT Global Digital Marketplace product or services, contact the vendor.
For any other question, such as billing, access to KIT Global Digital Marketplace resources, or subscribing to the list, CLICK HERE to contact us.
An Exception to this Policy
The KIT Global Digital Marketplace return policy applies to new signups as well renewals. However, if a member forgets or neglects to cancel their account prior to renewal, we will gladly cancel their account and refund their renewal fee as long as they request it in writing within 30 days of their renewal date. Also, if the vendor fail to deliver products or courses as advertised within the stipulated time (7 Days), we will be glad to issue you a full refund.
WordPress Refund Policy
We understand that in order to really know if a WordPress theme/plugins is going to work for your site, you have to try it. That’s why for WordPress tools the vendor share, we have a 30-day refund policy.
When you purchase WordPress tools or any tools even if not wordpress that requires more than 7 days to see result from a vendor, you gain access to several tutorials, frequently asked support questions, and contact options for reporting bugs, reporting billing and account issues and requesting a refund.
If you have purchased any WordPress tools or any other tools and have determined that you’d like a refund, you can log in and access the refund request form here.